Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook cannot boot up, even in any recovery mode

MacBook prollate 15 late 2011.

I was using the laptop while charging and the laptop suddenly automatically shutdown. After open it back, the startup apple screen and login screen appears pixilated and the login field has purple color. After login the screen went from pixilated to normal Grey screen. After that it just stuck at there.

Booting into recovery mode also stuck at Grey screen, also Internet recovery mode, also with USB installer.

Please help and thanks very much before hand

Posted on Dec 12, 2017 2:04 AM

Reply
Question marked as Best reply

Posted on Dec 13, 2017 10:10 AM

You detached all external devices?


You saying that internet recovery mode ended before getting to the recovery mode choice screen?


Try a safe boot.

Shutdown your machine. Hold down the shift key. Poweron. The boot up will take longer than normal because the filesystem on the startup drive is being checked and repaired as needed. All about safe mode including what features and apps safe boot leaves out.

http://support.apple.com/kb/ht1455

5 replies

There are no replies.

MacBook cannot boot up, even in any recovery mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.