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Question: Icloud

iphone 6s icloud lock please help me imei no ********

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iPhone 6s, iOS 10.0.1, icloud

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Dec 12, 2017 3:31 AM in response to md192 In response to md192

If you've forgotten your id have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you were the original purchaser of the phone (i.e. it wasn’t bought used ; if it was bought used and it's linked to the previous owner's account contact that person), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Dec 12, 2017 3:31 AM

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Question: Icloud