Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rebooting

hi, i've recently bought a new mac and i've been transferring across, i was in a bit of a mess getting mixed up, i had the two mac's on one account so i de-authorised my old mac, now i need to set it back up again for my niece to use but i can't get it going, the start up screen isn't showing the hard disk to select, and when i select reinstall it says the hard disk is locked. hope you can help. thanks ann

iMac, macOS High Sierra (10.13.1)

Posted on Dec 12, 2017 4:33 AM

Reply
4 replies

There are no replies.

rebooting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.