Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

system freezes whenever I try to play a song, message before freezeup is error "i tunes has detected a problem with your audio configuration Audio/Video playback may not operate properly

using a pc not a mac

MacBook Pro, OS X El Capitan (10.11.1), used hpofficepro 8625 and an epson

Posted on Dec 12, 2017 6:08 AM

Reply
Question marked as Best reply

Posted on Dec 12, 2017 11:33 AM

I would start here:


iTunes for Windows: Playback preferences in iTunes


Make sure the "Sample Rate For Audio" and "Bits Per Sample For Audio" match your settings in the Windows Sound Control Panel.

1 reply

system freezes whenever I try to play a song, message before freezeup is error "i tunes has detected a problem with your audio configuration Audio/Video playback may not operate properly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.