Email changing

Question

Level 1

8 points

Email changing

I’ve forgot my password for Apple ID so made a new id but now can’t use App Store or update anything as it’s still using my old email not the new 1 I made. How can I change it?

Posted on Dec 12, 2017 7:34 AM

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Answer 1

Tesserax

Level 10

148,435 points

Dec 12, 2017 11:22 AM in response to Joe3681

If you actually created a new Apple ID, you will NOT be able to update any App Store purchases that you made with the other ID as all of these purchases will be tied to that other ID ... and you will NOT be able to transfer them to the new ID.

On the other hand, if all you did is change the email address for your existing Apple ID, then the following article should prove helpful: What to do after you change your Apple ID email address or password - Apple Support

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Answer 2

Tesserax

Level 10

148,435 points

Dec 12, 2017 12:51 PM in response to Joe3681

At this point you will need to ask Apple's Apple ID Account Security team for further assistance with this matter. To contact them, clickhereand pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submitthis form.

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Answer 3

Joe3681 Author

Level 1

8 points

Dec 12, 2017 12:48 PM in response to Tesserax

Hi, I can’t sign out of my old id as I’ve forgot the password and every time I try to recover it it’s giving me weeks to wait so made a new id, is there any other way I can’t sign out of my old id without my password to put my new id in?

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Answer 4

madra31

Level 6

9,940 points

Dec 12, 2017 7:35 AM in response to Joe3681

If you forgot your Apple ID password - Apple Support

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