Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HP Color LaserJet CM1312mfi not printing

Seems to be a recent problem when I try and print an image or pdf the printer gives me the printer works fine when I print text based output e.g. emails etc. I've tried removing it and reinstalling and even connecting it via USB and changing the protocol used. Seems that the printer is being send commands that are not recognised.


Can't pinpoint when it stopped working because its dental claims that I routinely print out PDF's.


ERROR: undefined
OFFENDING COMMAND: New

STACK:

/AAAAAC+*Times

/FontName



Any ideas?

Mac mini, macOS High Sierra (10.13), High Sierra 10.12.6 upgrade

Posted on Dec 12, 2017 6:00 AM

Reply
3 replies

There are no replies.

HP Color LaserJet CM1312mfi not printing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.