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Question: PC doesn't recognize live photos

Hello!


My PC (I'm using Windows 7) doesn't recognize live photos. I wanted to import photos from my phone to the computer via USB cable. Computer opens a map with photos, but it only contains the photos that are "normal" and not live. Few months ago, the computer showed the live photos as a normal photo + a short video. But now there is like the live photos doesn't exist. What can I do?


Thanks for the help!

iPhone 7, iOS 11.1.2

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Dec 12, 2017 7:37 AM in response to QuickTimeKirk In response to QuickTimeKirk

The problem is that the PC doesn't recognize photos at all. It only transfers the normal ones. I don't want to see them as live photos on my computer. I was completely happy to have them as picture+video. But now it is like they don't exist.

Dec 12, 2017 7:37 AM

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Question: PC doesn't recognize live photos