when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

While receiving incoming calls on iphonex. Its only ringing and vibrate. There is no display on first ring. Some time it display after 2-3 rings and some times there is only ringinig till end of call.

Posted on Dec 12, 2017 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2018 5:23 AM

Hi,

I was facing the same issue so I called apple customer care and they really helped in resolving the issue.

Please follow the steps below-

1) Turn your airplane mode on and off once.

2) Take your sim card out and insert it back while keeping the phone on.

3) Force restart your iPhone X (Push your volume up button for 1 second, then press your volume down button for 1 second and then press power/siri button until you see the apple logo, remove your finger as soon as you see the power button).

Note-My issue was resolved with this step.

4) Reset your network setting or reset all settings.(this will not delete the data but will reset few setting like wallpaper, ringtone and wifi setting).


PS-Apple is working on a fix and with next update they issue should be resolved but meanwhile resolve this.


Let me know if this works.

163 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.