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Saved iPhone on new MacBook Pro w/o encryption password, now restore asks for password.

I have a new MacBook Pro.


I plugged in my phone and backed up the phone in iTunes. I never selected encryption and never entered a password.


Apple store gave me a new phone to replace failed phone I brought in to be fixed.


I select 'Restore' from iTunes backup and it is prompting me for a password I never provided in the first place.


What can be done to restore from backup when I never entered an encryption password?

iPhone 6s, iOS 11.2

Posted on Dec 12, 2017 11:07 AM

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Saved iPhone on new MacBook Pro w/o encryption password, now restore asks for password.

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