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Question: Hello) problem with SIM card

User uploaded fileSIM card Invalid This inserted iPhone SIM card belongs to the cellular operator, which is not supported according to the current policy on the activation server. The problem is not related to the hardware of the iPhone. Insert another SIM card belonging to the supported cellular operator or ask for unlocking this iPhone. For more information, contact Apple. Retry

what to do? Please help me.

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Answer:

I understand.


The problem is that for some reason (perhaps an upgrade of the operating system) the software on the phone is viewing the sim slot as being locked to a carrier other than the one you wish to use.


There is no way for you, as a user, to change that situation, unfortunately.

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Dec 12, 2017 11:05 AM in response to Annimast In response to Annimast

That means the iPhone is locked to a carrier which is different to the carrier the sim card is for.


If the iPhone was hacked by an unauthorized 3rd party to unlock it, those unlocking hacks generally get undone when the device is restored or the iOS is updated.


There's nothing really to be done other than getting it unlocked by the carrier it is locked to.


Getting a 3rd party unlocking service will result in the same outcome when its updated again.

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Dec 12, 2017 10:34 AM in response to Annimast In response to Annimast

It would help if you would translate that or post the text so it can be translated. It may be difficult for most that respond here to understand what it is that is posted there. Once you either translate or post the text so someone else can translate it, you should get a response.

Dec 12, 2017 10:34 AM

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Dec 12, 2017 10:56 AM in response to Annimast In response to Annimast

I understand.


The problem is that for some reason (perhaps an upgrade of the operating system) the software on the phone is viewing the sim slot as being locked to a carrier other than the one you wish to use.


There is no way for you, as a user, to change that situation, unfortunately.

Dec 12, 2017 10:56 AM

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Question marked as Helpful

Dec 12, 2017 11:05 AM in response to Annimast In response to Annimast

That means the iPhone is locked to a carrier which is different to the carrier the sim card is for.


If the iPhone was hacked by an unauthorized 3rd party to unlock it, those unlocking hacks generally get undone when the device is restored or the iOS is updated.


There's nothing really to be done other than getting it unlocked by the carrier it is locked to.


Getting a 3rd party unlocking service will result in the same outcome when its updated again.

Dec 12, 2017 11:05 AM

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Dec 12, 2017 11:30 AM in response to Annimast In response to Annimast

Unfortunately, if you cannot contact the carrier it is locked to, there's not much else to be done. You can try to sell it. Or -get it unlocked by some other means which cannot be discussed here.

Dec 12, 2017 11:30 AM

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Question: Hello) problem with SIM card