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Hello) problem with SIM card

User uploaded fileSIM card Invalid This inserted iPhone SIM card belongs to the cellular operator, which is not supported according to the current policy on the activation server. The problem is not related to the hardware of the iPhone. Insert another SIM card belonging to the supported cellular operator or ask for unlocking this iPhone. For more information, contact Apple. Retry

what to do? Please help me.

Posted on Dec 12, 2017 10:30 AM

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Posted on Dec 12, 2017 10:56 AM

I understand.


The problem is that for some reason (perhaps an upgrade of the operating system) the software on the phone is viewing the sim slot as being locked to a carrier other than the one you wish to use.


There is no way for you, as a user, to change that situation, unfortunately.

9 replies

Dec 12, 2017 11:05 AM in response to Annimast

That means the iPhone is locked to a carrier which is different to the carrier the sim card is for.


If the iPhone was hacked by an unauthorized 3rd party to unlock it, those unlocking hacks generally get undone when the device is restored or the iOS is updated.


There's nothing really to be done other than getting it unlocked by the carrier it is locked to.


Getting a 3rd party unlocking service will result in the same outcome when its updated again.

Hello) problem with SIM card

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