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User profile for user: Bamidbar
Bamidbar Author
User level: Level 1
10 points

iTunes store doesn't recognize iTunes library

I am using iTunes 12.7.2.58. I have a MacBook Pro 2016, using High Sierra 10.13.2. I am subscribed to iTunes Match. When I constantly get messages that genius can not sync with my music because it doesn't recognize the iTunes library I'm using. I then get an air message that says: Please choose File > Library > Turn Off Genius to turn off Genius, then turn it back on. However, after getting to File>Library there is no option for either turning on or turning off genius. Any suggestions?

MacBook, Mac OS X (10.6.6)

Posted on Dec 12, 2017 10:00 AM

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User profile for user: redhawk
redhawk
User level: Level 1
16 points

Posted on Dec 26, 2017 8:29 PM

Try signing out of your iTunes account, then signing back in. That resolved my similar issue.

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iTunes store doesn't recognize iTunes library

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