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Question: why does my Mac shut down, restart and reports sleep failure

why does my Mac shut down, restart and report sleep failure

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To help troubleshoot your Mac, I would suggest that you consider using EtreCheck and posting the resultant report for us to review.


  • You can download EtreCheck from here.
  • Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
  • Select Options

    Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks" are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.

  • Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
  • Click on Start EtreCheck
  • Allow the program to run to completion.
  • When done, you should get a results report.
  • Select the "Share Report" icon.

    Select Copy Report

  • Paste the report to your reply post.

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Dec 12, 2017 11:39 AM in response to rodelander In response to rodelander

Thanks. That would be the operating system that your Mac is running. We would still need to know the model of your Mac.


To find it, click on the Apple icon in the upper-left of macOS menu bar at the top of the screen. Then click on About This Mac. The following is an image from my Mac mini:

User uploaded file

Dec 12, 2017 11:39 AM

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Question marked as Solved

Dec 12, 2017 12:55 PM in response to rodelander In response to rodelander

To help troubleshoot your Mac, I would suggest that you consider using EtreCheck and posting the resultant report for us to review.


  • You can download EtreCheck from here.
  • Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
  • Select Options

    Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks" are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.

  • Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
  • Click on Start EtreCheck
  • Allow the program to run to completion.
  • When done, you should get a results report.
  • Select the "Share Report" icon.

    Select Copy Report

  • Paste the report to your reply post.

Dec 12, 2017 12:55 PM

Reply Helpful
User profile for user: rodelander

Question: why does my Mac shut down, restart and reports sleep failure