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why does my Mac shut down, restart and reports sleep failure

why does my Mac shut down, restart and report sleep failure

Posted on Dec 12, 2017 10:34 AM

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Posted on Dec 12, 2017 12:55 PM

To help troubleshoot your Mac, I would suggest that you consider using EtreCheck and posting the resultant report for us to review.


  • You can download EtreCheck from here.
  • Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
  • Select Options

    Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks" are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.

  • Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
  • Click on Start EtreCheck
  • Allow the program to run to completion.
  • When done, you should get a results report.
  • Select the "Share Report" icon.

    Select Copy Report

  • Paste the report to your reply post.
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why does my Mac shut down, restart and reports sleep failure

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