Iphone camera issue
My back camera was working fine then all of a sudden it stopped working but front camera works perfectly the flashlight also doesn’t work on my iPhone 7plus
User profile for user:
rose_10
User level:
Community Specialist
Hi Drastymulla,
Thank you for contributing to the Apple Support Communities.
It looks like the back camera and flashlight on your iPhone 7 Plus aren't working. Make sure you've tried the troubleshooting steps below from Get help with the camera on your iPhone, iPad, or iPod touch :
As the quoted information suggests, if the issue is isolated to one camera, your device may need to be serviced.
Best regards.
Thank you for contributing to the Apple Support Communities.
It looks like the back camera and flashlight on your iPhone 7 Plus aren't working. Make sure you've tried the troubleshooting steps below from Get help with the camera on your iPhone, iPad, or iPod touch :
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
As the quoted information suggests, if the issue is isolated to one camera, your device may need to be serviced.
Best regards.