You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Match

After updating both my iPad mini 4 and iPhone 6 to iOS 11.2 recently , iTunes Match no longer works on transferring my music to my iPhone 6, but works fine on my iPad. I'm using iTunes 12.7.1.14 on my Windows 10 Professional desktop, but will not update to iTunes 12.7.2 yet as there seem to be problems. No matter how I add music to iTunes on my PC (purchase, ripping a personal CD to iTunes, using Freegal), iTunes Match doesn't transfer the music to my iPhone6.


After losing most of my songs on my iPhone, I turned off the iCloud Music Library setting on my phone and then synced the missing songs and playlists (including the smart playlists) from my PC. As far as I can tell, all my music is back on my phone.


Has anyone else had this problems after updating to iOS 11.2? Any help will be much appreciated.

iPhone 6, iOS 11.2

Posted on Dec 12, 2017 11:14 AM

Reply
1 reply

iTunes Match

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.