mackeeper

Question

Level 1

4 points

mackeeper

Somehow I ended up with mackeeper on my macbook pro, I have managed to remove it but since then i keep getting new tabs opening, my battery isn't lasting very long and the mac seems to be running very hot. Help

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Dec 12, 2017 1:19 PM

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Answer 1

Tesserax

Level 10

148,321 points

Dec 12, 2017 1:48 PM in response to wobly1knobe

Most likely, MacKeeper was not fully uninstalled.

I suggest that you run an EtreCheck report to help locate the "missing" files.

You can download EtreCheck from here.
Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
Select Options
Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks" are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.
Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
Click on Start EtreCheck
Allow the program to run to completion.
When done, you should get a results report.
Select the "Share Report" icon.
Select Copy Report
Paste the report to your reply post.

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