HomeKit no longer accessible from IOS 11.2 outside the WiFi network .

I have the same problem with Ikea Tradfri - when I turn off Wifi on iPhone, all accessories report: No response

Seems like remote control isn't working anymore.

I have Apple TV 4K as home hub and appears with HomeKit enabled.

I just bought an Eve Energy power point and it works remotely, so the problem isn't actually Apple Home, but my IKEA Tradfri hub - doesn't seem to be able to communicate with Apple TV when I am away from home.

I hope they fix it with the next firmware, but I can confirm Apple Home is working for Eve Energy with remote control.

i have the same problem. before ios 11.2 everything worked perfectly.

now with 11.2 and 11.2.1(Yes they did not fix a thing) al my guest users show homehub not connected but al the lights are accessable

the main account works both locaslly and remote while logged in the ATV3.

now the discovery

when you log out of the appletv3 all the guest accounts turn back to normal without the homehub not connected error

they can not access anything remote but locally it works.

So

ATV3 logged IN with main account

Main account works locally and remote

guest account works locally with homehub not connected error but not remote

ATV3 logged OUT with main account

Main account works locally and NOT REMOTE

guest account works locally WITHOUT connected error but NOT remote

it seems that the guest account no longer share the homehub but try to use it themselfs(which obvilously does not work when the are not logged in themselfs)

please fix this Apple and please do not tell us this is a feature (which does not work anymore on the ATV3) because we are not gonna buy a new ATV4 or higher for this

I am having this issue now on 11.2.2 seems to have just started.

I’ve tried every recommendation listed so Iam right there with everyone.

I have Philips hue lights using an AT3 as a hub. Everything is fine I’m HomeKit so long as I am at home on my network just can’t get off the network and still use HomeKit.

Recently I had added an amazon echo and a google home mini to test them out, I used them with the hue’s but I have disconnected both of them and reset all the setting on all devices and the issue still persists.

Dear all,

In iOS 11.2 Apple closed off the function to access home accessories using devices as hub on LTE or cellular outside of the WiFi network. This was because the discovered a way in which when this was enabled there was a way to access devices even if not in your setup meaning people could open doors and turn on/off lights and other accessories in other peoples houses. This is enabled again in iOS 11.2.5. To be able to access your HomeKit devices outside of your WiFi your softwares must be updated to IOS 11.2.5. Hope this helps!

I found a solution by asking my ISP to change my wireless router (they provide their own proprietary wireless router & they came out with a newer model) and since then I don't have any problems, so the issue might be your router when you are outside your home network.

They disabled invite and also use outside of network I think. It seems like you will have to wait for the public IOS 11.2.5 release as currently it is only in beta for developers. I use homekit with Phillips hue lights too and on the developer profile with IOS 11.2.5 it works fine for me - did not work at all on IOS 11.2.2. What do you use homekit with - is there any 3rd party application for the lighting or accessory which works?

you are right the 11.2 shutting of remote access but you are wrong that apple fixed it

it is not fixed in 11.2.1 and not in 11.2.2

if you are telling me it is fixed in 11.2.5(which is not public but beta) and you are right it still means apple did not fix it in 11.2.1 which they said they did.

unbelievable that the can sacrew up things so easy but taking montch and multiple to fix it(if it ever get fixed for the ATV3)

Yeah they have not fixed it in IOS 11.2.1 or 2.2. I have IOS 11.2.5 on my phone at the moment with Developer Profile and the homekit works for me (did not work remote access in IOS 11.2.2). I have also read several reports which confirm that it has been fixed for others in this update.

the same here.

with 11.2.1/11.2.2 i did not have any problems as the home owner(only the guests)

now with 11.2.5 i have problems that the appleTV is not recognised

icloud logged in on the ATV3

logging out and logging in again might help but i already did that serveral times and it seems it will not stick.

i also have a case running with apple support and send them a logfile

they seem to think that there is an option to give guests remote access or not but that option is gone in my setup.

i can only grant guests access or not

when clicking on the guest there is no remote option available.

Homekit should get better over time, not worse

also noticed i have severe battery drain after upgrading to 11.2.5.

i know the stories about battery drain after upgrading but this is the firsrt time ever i experienced it.