Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Receiving multiple "Verify your email address" emails from Apple daily

We're receiving multiple "Verify your email address" emails from Apple daily. We've already changed the password for that account, but any advice for how to eliminate these continued automated emails from Apple?

Posted on

Reply
Question marked as Helpful

Dec 13, 2017 11:29 AM in response to SJ-iPhone In response to SJ-iPhone

there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

There’s more to the conversation

Read all replies

Dec 12, 2017 6:08 PM in response to SJ-iPhone In response to SJ-iPhone

Are you sure they're coming from Apple?


Check who the sender of the email is, if it looks suspicious and doesn't end with @apple.com, it could be a scam/phishing/fake.


If so you can send a copy of that email to reportphishing@apple.com


Don't click any links or reply to those messages if they are suspicious.

Dec 12, 2017 6:08 PM

Reply Helpful

Dec 12, 2017 8:50 PM in response to munkymajik In response to munkymajik

Yes, they are coming from Apple. It's the correct return alias and all links within the mail resolve properly at Apple. My suspicion is someone (likely a bot) is actively trying to add a new email to the account. I could just have the Apple-generated emails go to our Junk folder, but would rather solve this permanently.

Dec 12, 2017 8:50 PM

Reply Helpful
Question marked as Helpful

Dec 13, 2017 11:29 AM in response to SJ-iPhone In response to SJ-iPhone

there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Dec 13, 2017 11:29 AM

Reply Helpful (1)
User profile for user: SJ-iPhone

Question: Receiving multiple "Verify your email address" emails from Apple daily