why is my iPhone 5s turning on/off by itself after updating iOS
why is my iPhone 5s turning on/off by itself after updating to iOS 11.2
iPhone 5s, iOS 11.2, on/off problem
User profile for user:
brenden dv
User level:
Community Specialist
Hello oportet,
Thanks for using the Apple Support Communities.
I see that after updating to iOS 11.2, your iPhone 5s is turning off and on. It's important to make sure that you can use your device uninterrupted and without any issues, so I'm happy to provide some help.
I suggest making sure that all apps are updated in the App Store.
If you still have an issue after that, I suggest a reinstall of iOS since this just happened after you updated.
First, use this article to make sure that you have a backup of your iPhone: How to back up your iPhone, iPad, and iPod touch . Then, use this article to reinstall iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch . Note: This article is intended to be for a different issue but following steps 1-5 will help you reinstall iOS without erasing data.
Once you've done both, let me know if you get the same result.
Best Regards.
Thanks for using the Apple Support Communities.
I see that after updating to iOS 11.2, your iPhone 5s is turning off and on. It's important to make sure that you can use your device uninterrupted and without any issues, so I'm happy to provide some help.
I suggest making sure that all apps are updated in the App Store.
If you still have an issue after that, I suggest a reinstall of iOS since this just happened after you updated.
First, use this article to make sure that you have a backup of your iPhone: How to back up your iPhone, iPad, and iPod touch . Then, use this article to reinstall iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch . Note: This article is intended to be for a different issue but following steps 1-5 will help you reinstall iOS without erasing data.
Once you've done both, let me know if you get the same result.
Best Regards.