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Question: My iphone is failing

Hi, I have an Iphone 7 and it is failing, it blocks automatically while I am writing a text or using any app, the screen goes all dark and then is asking me for the touch ID or the code but it have been doing this all day and I don't know what is wrong, what can I do with this?

iPhone 7, iOS 11.2

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Dec 12, 2017 5:03 PM in response to lucyalonso In response to lucyalonso

1. Make sure you have at least 4GB of space.

2. Test each of these troubleshooting steps

Restart / Force Restart


Restore from backup

Restore as new


Dec 12, 2017 5:03 PM

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Question: My iphone is failing