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User profile for user: lucyalonso
lucyalonso Author
User level: Level 1
4 points

My iphone is failing

Hi, I have an Iphone 7 and it is failing, it blocks automatically while I am writing a text or using any app, the screen goes all dark and then is asking me for the touch ID or the code but it have been doing this all day and I don't know what is wrong, what can I do with this?

iPhone 7, iOS 11.2

Posted on Dec 12, 2017 4:40 PM

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User profile for user: ckuan
ckuan
User level: Level 10
120,686 points

Posted on Dec 12, 2017 5:03 PM

1. Make sure you have at least 4GB of space.

2. Test each of these troubleshooting steps

Restart / Force Restart

https://support.apple.com/en-us/HT201559


Restore from backup

Restore as new

http://support.apple.com/en-us/HT201252

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My iphone is failing

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