apple ipad

Apple has methods of directly contacting them to get help with your issues if you require.

Want to talk with someone?

Get help by phone, chat, or email, set up a repair, or make a Genius Bar reservation.

Contact Apple Support

Follow the wizard, and if available apple can offer Live chat, Phone and email support for a specific problem.

You can also fill out this form to contact iTunes Support for iTunes related inquiries.

iTunes Store - Contact Us - Apple Support

Beyond that, these communities exist in an effort to lighten the load of the aforementioned support conduits. If a problem is known and many people have resolved it its easy to find an answer in these forums for it without taking up resources that could be used to solve other problems that may have no solution in the forums.

Either way, you get the problem resolved.

You're NOT addressing Apple or any responsible, cognizant Apple teams or employees here.

These are user to user product technical support community forums.

Aside from Apple Support Community employees moderating these forums, and the occasional Apple technical support specialists, who help us all out here, from time to time, we are all users, like you, who volunteer our time and extensive Apple product technical knowledge to help out our fellow users with Apple product technical issues and solutions.

Do you have a technical question concerning issues with your iPad?

What happens when you use the computer to try to activate it?

Have you tried putting the iPad in Recovery Mode, and the trying to activate it?

https://support.apple.com/en-us/HT201263