The device Apple 6s is registered to me, but when I try to update from the App store it asks me to enter the password of the previous owner

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The device Apple 6s is registered to me, but when I try to update from the App store it asks me to enter the password of the previous owner

iPhone 6s

Posted on Dec 13, 2017 1:35 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Dec 13, 2017 4:01 AM in response to tonyhickey.addis

That implies that those apps were downloaded by that person's account - you should delete the apps (and any other content from the previous owner's account) and buy and download them on your account. And if the phone is activation locked to the previous content him/her to remove it

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