Apple Music subscription

Question

Level 1

4 points

Apple Music subscription

I have an iPhone 7plus and I had to make a new Apple ID when I couldn’t remember the info for the one I had been using. Apple Music charged the card I had forgotten was attached to it so now my subscription is good on an account I haven’t used in over a month, is there a way to switch it to the ID I use or would I just need a refund?

Posted on Dec 13, 2017 12:52 AM

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Answer 1

jeremy_v

Community Specialist

Dec 13, 2017 1:43 PM in response to Kh78tb93

Hi Kh78tb93!

I understand that you've been charged for Apple Music on an Apple ID you no longer use, and I'm happy to help. You can use these instructions to cancel the membership:

View, change, or cancel your subscriptions

To inquire about a refund, you can use this link to contact iTunes Support:

iTunes Support

Thanks for using Apple Support Communities.

Cheers!

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