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Question: all apps in launchpad have changed to a piece of paper with a ruler and pencil

all the apps in launchpad MacBook Pro have changed to a piece of paper with ruler, pen and pencil and I want old app look back

MacBook Pro (Retina, 13-inch, Mid 2014), iOS 8.1.2

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Dec 13, 2017 5:13 PM in response to carricks In response to carricks

Hello carricks,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to see the icons for your apps in Launchpad on your Mac. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


How to test an issue in another user account on your Mac


Next, use safe mode to start up your Mac as it does the following things:

  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents startup items and login items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files


Log into your user account and test the issue while in safe mode and then restart normally and test the issue again.


Use safe mode to isolate issues with your Mac
Limited graphics performance in OS X recovery or safe mode


Cheers!

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Question marked as Helpful

Dec 13, 2017 5:13 PM in response to carricks In response to carricks

Hello carricks,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to see the icons for your apps in Launchpad on your Mac. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


How to test an issue in another user account on your Mac


Next, use safe mode to start up your Mac as it does the following things:

  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents startup items and login items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files


Log into your user account and test the issue while in safe mode and then restart normally and test the issue again.


Use safe mode to isolate issues with your Mac
Limited graphics performance in OS X recovery or safe mode


Cheers!

Dec 13, 2017 5:13 PM

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Question: all apps in launchpad have changed to a piece of paper with a ruler and pencil