How do I fix MacBook?
I have a question mark folder on the start up and I cannot access the internet to get recovery options
Are you saying you do not have the internet or the you have the internet, but you macbook cannot get to the internet?
The question mark means you machine cannot find the startup drive.
Power off your machine. Hold down the option/alt key. Power on your machine. Continue holding down the option/alt key until you see an icon. Click on the start drive you wish to book. Click on the right arrow icon or press the return key.
SMC reset