Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Missing emoji's

Lately I cannot receive a lot of emoji's - they arrive as a black box with a question mark. Some Googling has advised that this is because friends are on a later software version and I need to upgrade. However I am already on v11.2???

iPhone 6s, iOS 11.2

Posted on


Dec 13, 2017 4:43 AM in response to Looleybun In response to Looleybun

Are these iMessages that don't come through? Or SMS from friends that have Android phones? If it's the former, you should connect your phone to iTunes, put it in recovery mode and choose update, not restore and test it again. If it's the latter, then you should contact your carrier.

Dec 13, 2017 4:43 AM

Reply Helpful
User profile for user: Looleybun

Question: Missing emoji's