High Sierra OS Issues
Hi
My PC, MacBook Pro retina early 2015, started to make a lot of noise (fan) as soon as I installed this version.
Is there any solution for this?
Mac Pro, macOS High Sierra (10.13.2)
Hello
Here is the report:
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-13 07:51:32
Download EtreCheck from https://etrecheck.com
Runtime: 3:05
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Loud fan noise
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Handoff/Airdrop2: supported
Wireless:
en0: Unknown
Battery: Health = Normal - Cycle count = 543
iCloud Quota: 4.75 GB available
Video Information: ⓘ
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD 2560 x 1600
Disk Information: ⓘ
APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
(disk0s2) <not mounted>
[APFS Container]: 250.79 GB
USB Information: ⓘ
USB30Bus
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) /
[Startup]: 250.79 GB (152.70 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 250.79 GB (152.70 GB free)
(disk1s2) <not mounted>
[Preboot]: 250.79 GB
Physical disk: disk0s2 250.79 GB
(disk1s3) <not mounted>
[Recovery]: 250.79 GB
Physical disk: disk0s2 250.79 GB
(disk1s4) /private/var/vm
[VM]: 250.79 GB
Physical disk: disk0s2 250.79 GB
Google Chrome (disk2s2 - HFS+) /Volumes/Google Chrome : 179 MB (0 B free)
Physical disk: Disk Image 179 MB (0 B free)
System Software: ⓘ
macOS High Sierra
10.13.2 (17C88) - Time since boot: about 7 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (10.0.1) [Lookup]
[not loaded] com.vmware.kext.vmioplug.17.1.2 (10.0.1) [Lookup]
[not loaded] com.vmware.kext.vmnet (10.0.1) [Lookup]
[not loaded] com.vmware.kext.vmx86 (10.0.1) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 160 Apple tasks
[running] 122 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 177 Apple tasks
[running] 116 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-12-13) [Lookup]
[running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-12-13) [Lookup]
[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-13) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-12-13) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-12-13) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-12) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-05) [Lookup]
[running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-12-13) [Lookup]
User Launch Agents: ⓘ
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-12-12) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-12-12) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-12) [Lookup]
[loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-12-12) [Lookup]
User Login Items: ⓘ
GoToMeeting Scheduler Aplicación
(/Applications/GoToMeeting Scheduler.app)
Copia de seguridad y sincronización de Google Aplicación
(/Applications/Backup and Sync.app)
Dropbox Aplicación
(/Applications/Dropbox.app)
iTunesHelper Aplicación (Apple, Inc. - installed 2017-12-12)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-04) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-01)
AdobePDFViewer: 18.009.20044 (installed 2017-11-04) [Lookup]
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
16%
Microsoft Outlook
10%
coreservicesd
9%
WindowServer
4%
kernel_task
2%
Terminal
Top Processes by Memory: ⓘ
947 MB kernel_task
304 MB Microsoft Outlook
274 MB Skype Helper
254 MB Backup and Sync
237 MB TeamViewer
Top Processes by Network Use: ⓘ
Input Output Process name
8 MB 130 KB Mail
5 MB 2 MB TeamViewer_Service
6 MB 533 KB mDNSResponder
373 KB 1 MB Dropbox
360 KB 217 KB Skype
Top Processes by Energy Use: ⓘ
14.10 Microsoft Outlook
5.14 TeamViewer
2.96 GoToMeeting Scheduler
2.58 coreservicesd
1.78 Terminal
Virtual Memory Information: ⓘ
1.69 GB
Available RAM
137 MB Free RAM
6.31 GB
Used RAM
1.55 GB
Cached files
211 MB Swap Used
Software installs (last 30 days): ⓘ
Microsoft Office 2016 para Mac:
(installed 2017-12-12)
GoToMeeting Scheduler:
(installed 2017-12-12)
TeamViewer: 13.0.5640 (installed 2017-12-12)
Adobe Acrobat Reader DC (Continuous):
(installed 2017-12-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-12 15:46:38 Dropbox.app High CPU use [Open] [Details]
2017-12-12 11:08:18 Backup and Sync.app High CPU use [Open] [Details]
afaik Virtualbox is not (yet) compatible with HighSierra. You may uninstall it and download/install a compatible version when it is available.
I am practically sure that Citrix is not compatible, if it is not prescribed by your IT manager, uninstall it, otherwise at least remove it from the User Login Items (after that do a restart), and do not start it unless it is absolutely required.
I don't know about Applications/BackupAndSync app: remove that from the User Login Items too (restart), and do not start it for a while to see how the mac behaves.
It should run correctly without much noise.
Please download a diagnostic tool and post the output here.
etrecheck.com
download etrecheck.list
Thanks
I will follow your recommendations and see how it works.
REgards
High Sierra OS Issues