App Store not working

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Level 1

11 points

App Store not working

I am a Romanian diplomat recently posted in Albania (Country which is not on the apple support list). I came here with my iMac 5k late 2015. Recently I updated to High Sierra and since the App Store does not work anymore. I tried everything. Sometimes, after I clean the Ram or change the country region it opens but still without the buttons on the upper bar (featured, purchases, upgrades). When I manage to open it, I turn on system preferences and click the update button and that opens my update page but I can not update any application. I don't know what to do anymore. Please help!

IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS Sierra (10.12.5)

Posted on Dec 13, 2017 4:41 AM

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Answer 1

den.thed

Level 9

77,176 points

Dec 13, 2017 8:53 AM in response to taff89

The 10.13.2 Combo Update can fix a lot of system problems including a bad standalone 10.13.2 updated from the Mac App Store.

macOS High Sierra 10.13.2 Combo Update

Simply Download and Install the High Sierra 10.13.2 Combo Update over the top of the current 10.13 version, then see if you are able to access the Mac App Store for additionally App updates.

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Answer 2

taff89 Author

Level 1

11 points

Dec 13, 2017 8:41 AM in response to den.thed

Thanks! Now, that can work, but how do I do app store to work as I am concerned altogether about app store not working. It that a known issue? Has it something to with my latest update? (All that happened after updating to 10.13.2), should I try re-installing this last update? (I do have a fusion drive iMac - can that be the problem?) - as I also own a macbook pro mid 2014 all SSD and on that computer app store works fine.

Thanks for the help!

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