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Question: Icons dissapearing in launchpad and dock

I have had this problem for as long as I can remember. Is there anything I can do? Sometimes it's ok, sometimes it happens. I have no idea what causes the problem. Please help me.



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MacBook Pro with Retina display, macOS High Sierra (10.13.1)

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Dec 13, 2017 5:19 PM in response to MariuszH In response to MariuszH

Hi MariuszH,

I see that various app icons are not appearing as expected in Launchpad or in the Dock. I'd like to provide you with some help.

As a first step, I recommend updating the software on your Mac to version 10.13.2. Take a look at the instructions here to proceed with the update:
How to update the software on your Mac - Apple Support

If the issue persists after updating, try booting your Mac into safe mode and see if you can reproduce the issue:
Use safe mode to isolate issues with your Mac - Apple Support

After you're done testing, restart your Mac as normal and continue to test for the issue.

Cheers.

Dec 13, 2017 5:19 PM

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Dec 13, 2017 5:59 PM in response to MariuszH In response to MariuszH

Hello MarisuzH,


A simple restart seemed to have resolved this issue for me. As i_rina said, check for any updates you may have, perform the update on High Sierra and restart. I was having this issue particularly with Activity Monitor and restart brought the icon back.

Dec 13, 2017 5:59 PM

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Dec 14, 2017 4:30 AM in response to i_rina In response to i_rina

I didn't see the update when I asked the question, however I booted the mac into safe mode and then I restarted - icons appeared in normal mode. However, after one day it came back - now icons in launchpad are normal, but when I open an app and it goes t my dock - it's a generic icon. Also, when I get notifications (mail, iMessage) in my top right corner, the icon next to the text is also generic. I will try and do the software update and I'll go back here. Thanks for your replies.

Dec 14, 2017 4:30 AM

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Question: Icons dissapearing in launchpad and dock