I can't sign into the App Store nor ITunes with my apple id but it works on everything else. I do get a server error when it tries to sign in.IPhone

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Shadowhearts Author

Level 1

5 points

I can't sign into the App Store nor ITunes with my apple id but it works on everything else. I do get a server error when it tries to sign in.IPhone

I've restarted my SE multiple times (3) and have signed out to sign back in but that's not working either.

Posted on Dec 13, 2017 5:50 AM

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Answer 1

i_rina

Community Specialist

Dec 13, 2017 5:57 PM in response to Shadowhearts

Hi Shadowhearts,

I understand that you're currently unable to sign in with your Apple ID in the App Store and iTunes Store apps. I'd like to provide you with a resource to help troubleshoot this issue:

If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Cheers.

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