Bluetooth Problems

Question

Level 1

8 points

Bluetooth Problems

I use a Phillips 100B Bluetooth speaker with my late 2008 MacBook Pro running El Capitan. It has always been a bit temperamental connecting to the MBP, but normally will do it. Now I simply cannot get it to connect. It is shown as an available device, but it will no longer connect. I have no problems using the speaker with my iMac which runs High Sierra. So, I am assuming that it may be a problem with El Capitan?

The speaker is about 1 year old, so not that old.

Any ideas how to sort this problem?

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Dec 13, 2017 7:36 AM

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Answer 1

Dec 13, 2017 7:48 AM in response to john.erskine

What happens if you "forget" the device on the iMac? Does that make a difference?

I'd also suggest that you consult the manufacturer's web page. There may be firmware updates available for the speakers. There may also be reset instructions.

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Answer 2

john.erskine Author

Level 1

8 points

Dec 13, 2017 8:30 AM in response to IdrisSeabright

Forget? Assuming you meant removing the speaker from the list of devices in the pref panel, just tried this and now it will not reappear. The daisy wheel does spin when turning the device on and off as if the MBP is trying to recognise it, but nothing happens. So, now it has disappeared altogether.

Checked the manufacurer's page and there is nothing about firmware updates for their product.

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Answer 3

Dec 13, 2017 8:32 AM in response to john.erskine

john.erskine wrote:

Forget? Assuming you meant removing the speaker from the list of devices in the pref panel, just tried this and now it will not reappear. The daisy wheel does spin when turning the device on and off as if the MBP is trying to recognise it, but nothing happens. So, now it has disappeared altogether.

Forget it on the iMac. Sometimes, devices get cranky about being connected to more than one device. They shouldn't but they do.

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Answer 4

john.erskine Author

Level 1

8 points

Dec 13, 2017 8:37 AM in response to IdrisSeabright

Ah right. I had done that, so no success with that.

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Answer 5

Dec 13, 2017 9:06 AM in response to john.erskine

Sorry, I don't know what else to suggest. Just out of curiosity, do other BT speakers (or other devices) connect with the MBP?

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Answer 6

john.erskine Author

Level 1

8 points

Dec 13, 2017 9:13 AM in response to IdrisSeabright

No problem. Thanks for the help.

Just tried my Apple Mouse and that pairs ok.

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Answer 7

Dec 13, 2017 9:16 AM in response to john.erskine

Very weird. I've never used a Phillips speaker before. I do know that I've had some fun times with my Phillips Hue lights and keeping them connected to my WiFi network.

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Answer 8

john.erskine Author

Level 1

8 points

Dec 16, 2017 6:40 AM in response to IdrisSeabright

Well, tried the speaker again today and it paired without any problem. I have no idea what is happening here, but at least it is working........ for now!

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