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When I send a text to my husbands phone it says not delivered, but he still gets them. How do I fix this?

Posted on Dec 13, 2017 8:56 AM

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Question marked as Best reply

Posted on Dec 13, 2017 9:10 AM

Hi


It may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within the footnotes:


How to use your Apple Watch without your iPhone nearby - Apple Support


If you still need help, then I suggest that you contact your carrier in the first instance. If the issue persists, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


1 reply
Question marked as Best reply

Dec 13, 2017 9:10 AM in response to roperstiltz

Hi


It may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within the footnotes:


How to use your Apple Watch without your iPhone nearby - Apple Support


If you still need help, then I suggest that you contact your carrier in the first instance. If the issue persists, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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