Rollback payment for sw

Question

Rollback payment for sw

Hello, yesterday I was looking apps for my financial purposes . I have installed CoinKeeper and bought 1 mounts subscription via CoinKeeper web site . After app installation I choose paid subscription by mistake. So for 1 subscription I payed twice. Is it possible to roll back the last one ?

Posted on Dec 13, 2017 9:26 AM

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Answer 1

King_Penguin

Level 10

334,138 points

Dec 13, 2017 9:40 AM in response to Sweetlana_apple

Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

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