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Question: FaceTime will not activate

My daughter has an iPhone 4 just as a phone to play on and it not activated. It worked just fine and now she cannot see who she FaceTimes but they can see her. On her end it says poor connection but the WiFi is fine. Like I said it used to work and she changed nothing. Under the FaceTime settings it says failed to activate, go to apple.com for FaceTime settings. I didn’t see anything of the sorts, help!

iPhone 4, iOS 7.1

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Jannadavisson wrote:


My daughter has an iPhone 4 just as a phone to play on and it not activated. It worked just fine and now she cannot see who she FaceTimes but they can see her. On her end it says poor connection but the WiFi is fine. Like I said it used to work and she changed nothing. Under the FaceTime settings it says failed to activate, go to apple.com for FaceTime settings. I didn’t see anything of the sorts, help!

https://support.apple.com/en-us/HT201422

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Question marked as Apple recommended

Dec 13, 2017 9:37 AM in response to Jannadavisson In response to Jannadavisson

Jannadavisson wrote:


My daughter has an iPhone 4 just as a phone to play on and it not activated. It worked just fine and now she cannot see who she FaceTimes but they can see her. On her end it says poor connection but the WiFi is fine. Like I said it used to work and she changed nothing. Under the FaceTime settings it says failed to activate, go to apple.com for FaceTime settings. I didn’t see anything of the sorts, help!

https://support.apple.com/en-us/HT201422

Dec 13, 2017 9:37 AM

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Question: FaceTime will not activate