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Restore from a device with different phone number

hello
- i am a total newbie when it comes to iPhone backup restore procedures.


i managed to backup both old iPhones 3 & 5(different phone numbers) using iTunes onto our MAC.


I’m dumping my iPhone 3 because i just inherited my wife’s iPhone 5s (she has upgraded to the 10).


I would like to transfer my old iPhone 3 settings onto the iphone 5.

(remember both phones have different numbers)


However, i can’t seem to find a way to point the iPhone 5 to locate and restore the old iPhone 3 backup file. It seems the iPhone 5 automatically points/locates its backup file.


question - how do i point my iPhone 5 to use the iPhone 3 backup file?


thank you


iaustin

iMac, OS X Yosemite (10.10.1)

Posted on Dec 13, 2017 10:06 AM

Reply
Question marked as Best reply

Posted on Dec 14, 2017 12:59 AM

hi limos - thank you for your reply.


i had already followed the restore instructions several times. however, my issue starts at step 5 "Select Restore Backup. Then choose a backup. Make sure it's the correct one by looking at the date and size of each."


The backup for the iphone 5 is listed, but the backup for my old iphone 3–the one i wish to use is not in the list.

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Restore from a device with different phone number

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