Hi
Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:
Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter (including trying an Apple iPad USB Power Adapter first, if you have access to one).
Hi
Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:
Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter (including trying an Apple iPad USB Power Adapter first, if you have access to one).
Then follow the instructions in my previous reply, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:
Note that you are not talking to Apple here - this is a user-based technical support community.
Hi thanks for replying I have tried to push both buttons and it just comes on with the time and a small battery circle and it’s red until I put it on charge and then it turns green but it never charges. When it was on earlier and had at least 10% I put it I. Low power mode and this is all I get now time and small battery circle.
Thank you
You're welcome - best of luck! 🙂
Is my watch broke?
