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Dfrais1 Author

Level 1

8 points

Is my watch broke?

I tried installing latest update to apple 🍎 Watch 3 and it just kept verifying all night so I shut the program down on my phone this morning and put my watch on as usual and then notice my Watch wasn’t on and the battery was dead so I then put it on charge and it came on but won’t take the charge. So it had 10% so I put in low power and shut it off and now it won’t power on at all or take a charge... help!!!!

Posted on Dec 13, 2017 11:31 AM

Best reply

Jonathan UK

Level 10

163,775 points

Posted on Dec 13, 2017 11:33 AM

Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:

Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter (including trying an Apple iPad USB Power Adapter first, if you have access to one).