my apple desktop wont login “your account has been disabled. please contact system administrator.”

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my apple desktop wont login “your account has been disabled. please contact system administrator.”

I have a desktop running the latest version of OS. My desktop was asleep. I attempted to login and received the prompt “your account has been disabled. please contact system administrator.”

Please advise.

Christine V***

******

iMac, iOS 11.2

Posted on Dec 13, 2017 1:16 PM

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Answer 1

chuck_3rd

Community Specialist

Dec 14, 2017 12:11 PM in response to sMacc

Hello, it looks like no one has responded to your question. Here are a couple things that might help others answer your question:

1. What is the operating system on your Mac? You can find this by clicking on the Apple > About this Mac. Tell us the version.

2. Can you log in after a hard restart? Hold the power button until the Mac shuts off. Turn it on and try logging in again.

3. Is this a work or network computer, or are you the only Administrator on the computer?

Thanks.

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