Complain

Firstly: after my subscription to Apple Music got expire and there is no money on my card to renew the subscription I found out that I won,t be able to play most of the songs I downloaded through the Apple Music individual, once I renew my subscription again then the songs will start playing. Pls how can I resolve this issues

Secondly: there is this colorDream Plus application I saw on Facebook and I installed it on my phone, after read the content on the application, I immediately un-stalled and delete it from my phone, the content said 17,900 Naira for the subscription per week, despite have deleted it from my phone, and I never use the application for a day , Apple still send me messages that my subscription to that same application was unsuccessful that I should update my billing information so that they can deduct 17,900 Naira from my account, I even have money on my card but I could,t use it to update or buy anything from my Apple store or iTunes , please how can I resolve this issues , because I can,t pay such hug amount for the application that I never use for a day or even have on my phone