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Question: i phone 8 screen cracked in worranty period.so can i replce phone ?

Screen cracked

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Cracked screens are considered user damage. Apple will replace the screen for a fee. See: iPhone Service Pricing - Apple Support

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Dec 13, 2017 2:16 PM in response to Madawiasinsla In response to Madawiasinsla

How did it crack? Sitting with the phone in your back pocket? Dropped?


If you purchased the $199 option of AppleCare+ with your phone, it will cost you $29 to have the screen replaced. You can do that twice. After that, it's the full charge of whatever the cost is to replace a screen.


Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

Dec 13, 2017 2:16 PM

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Dec 13, 2017 2:16 PM in response to Denewood In response to Denewood

Why would Apple refund the cost of a phone you damaged? That means if I don't like my 2009 Toyota Corolla anymore, I should be able to push it off a cliff and have my entire purchase price refunded.


Warranties cover flaws in manufacturing, not damage caused by the user.

Dec 13, 2017 2:16 PM

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Dec 16, 2017 12:00 PM in response to Madawiasinsla In response to Madawiasinsla

How can you order what? If you mean AppleCare+ it's too late; it must be purchased within 60 days, and the phone can have no damage when you purchase it.


To get the screen repaired, use the Contact Support link at the top of this page to arrange a repair.

Dec 16, 2017 12:00 PM

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Dec 16, 2017 5:43 PM in response to Madawiasinsla In response to Madawiasinsla

Timing is everything for warranties or insurance. It would be the same as if you had no insurance on your car, but then bought it the day after an accident and expected the insurance company to cover the cost. Or not having medical insurance, but buying it the day after surgery. Neither will cover the incident since you didn't have insurance at the time.


At this point you'll have to bring it to an Apple Store. Or, if there isn't one close enough to you, arrange to have it sent to Apple for repair. Regardless of which way you do it, it will now cost $169. Plus, or course, any local taxes and shipping if you have to send it in.

Dec 16, 2017 5:43 PM

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Dec 16, 2017 6:08 PM in response to Madawiasinsla In response to Madawiasinsla

As with any purchase and most any warranty, damage is not covered.


This would be your responsibility and cost for repair.


Sorry.


You cannot purchase Applecare after the damage. They do check for damage before selling you AppleCare.


Very sorry , but this is not covered in any way.

Dec 16, 2017 6:08 PM

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Question: i phone 8 screen cracked in worranty period.so can i replce phone ?