Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: cannot connect to itunes store

all of a sudden I cannot connect to the itunes store on my iphone 7


I already created a new password for my apple i.d.


itunes seems to work on my imac but cannot connect using my iphone 7

Posted on

Reply

Dec 14, 2017 3:02 PM in response to mitchdonna In response to mitchdonna

Hey there, mitchdonna!


Thanks for stopping by the Apple Support Communities. From your post, I understand that you are having trouble connecting to the iTunes Store with your iPhone 7. I'm happy to help!


After reviewing your description of the issue, I would recommend using the steps found here to troubleshoot: If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support .

Cheers!

Dec 14, 2017 3:02 PM

Reply Helpful
User profile for user: mitchdonna

Question: cannot connect to itunes store