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Question: cannot connect to itunes store

all of a sudden I cannot connect to the itunes store on my iphone 7

I already created a new password for my apple i.d.

itunes seems to work on my imac but cannot connect using my iphone 7

Posted on


Dec 14, 2017 3:02 PM in response to mitchdonna In response to mitchdonna

Hey there, mitchdonna!

Thanks for stopping by the Apple Support Communities. From your post, I understand that you are having trouble connecting to the iTunes Store with your iPhone 7. I'm happy to help!

After reviewing your description of the issue, I would recommend using the steps found here to troubleshoot: If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support .


Dec 14, 2017 3:02 PM

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Question: cannot connect to itunes store