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Question: My 94 yr old Dad forgot his screensaver pw

and we just updated it to High Sierra, restarted the Mac mini and now he can't get past the screensaver....HELP please.

Thanks.

iMac, Mac OS X (10.3.7)

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Dec 13, 2017 9:51 PM in response to Linda Higgins In response to Linda Higgins

Boot into Recovery mode by holding Cmd + R when you power on the machine.


Once it boots to the recovery menu, on the toolbar, go to Utilities > Terminal. In Terminal, type

resetpassword


This should allow you to reset the password to that page.

Best of luck!

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Question marked as Helpful

Dec 13, 2017 9:51 PM in response to Linda Higgins In response to Linda Higgins

Boot into Recovery mode by holding Cmd + R when you power on the machine.


Once it boots to the recovery menu, on the toolbar, go to Utilities > Terminal. In Terminal, type

resetpassword


This should allow you to reset the password to that page.

Best of luck!

Dec 13, 2017 9:51 PM

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Question: My 94 yr old Dad forgot his screensaver pw