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Question: Bug in mail?

I have an 8 Plus. Today for whatever reason I’m encountering a very annoying issue. When l’m in mail after reading my mail, I tap mail at top left to go back to all my mail. Then I tap Steve in top left to go back to my home screen in mail where all my accounts are, inbox, trash, sent, etc. However when I tap Steve, it does not go back to my mail home screen but goes to this screen every time I do the above sequence after reading a mail (see screen shot below). How do I stop this screen from automatically coming up after I hit Steve in top left? I did not make any changes. It just started doing it out of the blue. Extremely annoying!



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Steve Hadeen,


Hmm, have your tried to restart your phone?


If yes, check the steps below including deleting and re-adding the email account:


If you can’t send or receive emails on your iPhone, iPad, or iPod touch - Apple Support

Let us know if you get it going.

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Dec 14, 2017 10:59 AM in response to Steve Hadeen In response to Steve Hadeen

Steve Hadeen,


Hmm, have your tried to restart your phone?


If yes, check the steps below including deleting and re-adding the email account:


If you can’t send or receive emails on your iPhone, iPad, or iPod touch - Apple Support

Let us know if you get it going.

Dec 14, 2017 10:59 AM

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Question: Bug in mail?