Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

6 points

phone is not ringing

Can receive calls but phone is not ringing. Just got this iphonex last week.

Posted on Dec 13, 2017 5:34 PM

Reply

Best reply

Level 10

139,840 points

Posted on Dec 13, 2017 5:49 PM

Is the mute switch on the left side of the phone on?

Is Do not Disturb turned on?

Have you adjusted the ringer volume?

Have you selected a ring tone for the ringer?

View in context

1 reply

Best reply

Level 10

139,840 points

Dec 13, 2017 5:49 PM in response to Nessky

Is the mute switch on the left side of the phone on?

Is Do not Disturb turned on?

Have you adjusted the ringer volume?

Have you selected a ring tone for the ringer?

Reply

phone is not ringing

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up