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Why won’t my MacBook Air connect to WiFi at my house?

I have been having this problem for over a week. My MacBook will connect to WiFi anywhere else except my house. I have AT&T U-Verse as my internet provider and never had a connection problem before. All my other devices connect just fine. (2 iPhones, 2 iPads, and a windows computer) I have the Mac completely updated to high Sierra and I installed the security update and still no luck. Is this a problem with my computer or a problem with my internet? Very strange this is the only device having this problem.

MacBook Air (13-inch, Early 2015), macOS High Sierra (10.13.2)

Posted on Dec 13, 2017 4:55 PM

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Posted on Dec 13, 2017 7:24 PM

Hi,

Try to boot in safe mode and see if it still WiFi does not available.

Use safe mode to isolate issues with your Mac - Apple Support

Also resetting SMC could solve the problem.

How to reset the System Management Controller (SMC) on your Mac - Apple Support

If they don't work check WiFi with Wireless Diagnostics or Apple Diagnostics.

Check for Wi-Fi issues using your Mac - Apple Support

How to use Apple Diagnostics on your Mac - Apple Support

2 replies
Question marked as Best reply

Dec 13, 2017 7:24 PM in response to HayMar13

Hi,

Try to boot in safe mode and see if it still WiFi does not available.

Use safe mode to isolate issues with your Mac - Apple Support

Also resetting SMC could solve the problem.

How to reset the System Management Controller (SMC) on your Mac - Apple Support

If they don't work check WiFi with Wireless Diagnostics or Apple Diagnostics.

Check for Wi-Fi issues using your Mac - Apple Support

How to use Apple Diagnostics on your Mac - Apple Support

Why won’t my MacBook Air connect to WiFi at my house?

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