My iMac has Poor Performance since High Sierra and I don't know why
Hi,
Ever since my update to High Sierra, my iMac has been sluggish and it has randomly crashed twice or so recently. My internet was a bit...spotty...but I've taken some steps to fix that and it seems to be better...though I'm not sure. Anyhow, my computer is a bit questionable and I'm not sure why. I ran Entrecheck and I'm not seeing any big red flags in the details of the report (though I don't have experience interpreting Entrecheck reports...so maybe there is something I'm missing). All I'm seeing is that report telling me that my Performance is Poor.
Are there any of you all with experience with Entrecheck reports who might be able to interpret this report and tell me if you are seeing anything that might be causing me this trouble?
Thanks in advance!
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-13 20:58:32
Download EtreCheck from https://etrecheck.com
Runtime: 12:33
Performance: Poor
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information:ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 (i7-3770) CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 36.59 GB available
Video Information:ⓘ
NVIDIA GeForce GTX 680MX - VRAM: 2 GB
iMac 2560 x 1440
VS278 1920 x 1080 @ 60 Hz
Disk Information:ⓘ
APPLE HDD ST3000DM001 disk0: (3 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 3.00 TB
(disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB20Bus
hub_device
hub_device
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
LaCie P9233
P9233 disk3: (8 TB)
(disk3s1) <not mounted> [EFI]: 315 MB
Homeworld (disk3s2 - Journaled HFS+) /Volumes/Homeworld : 8.00 TB (5.08 TB free)
Generic 4-Port USB 3.0 Hub
Canon MX920 series
Generic 4-Port USB 2.0 Hub
USB2.0 Hub
DasKeyboard
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
LaCie d2
ST3000DM001-1CH166 disk2: (3 TB) (Rotational)
[Show SMART report]
EFI (disk2s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Shuttlecraft (disk2s2 - Journaled HFS+) /Volumes/Shuttlecraft : 3.00 TB (1.94 TB free)
Virtual disks:ⓘ
Mothership (disk1 - Journaled HFS+) / [Startup]: 3.00 TB (1.17 TB free)
Physical disk: disk0s2 3.00 TB Online
System Software:ⓘ
macOS High Sierra 10.13.2 (17C88) - Time since boot: less than an hour
Configuration files:ⓘ
/etc/sysctl.conf - File exists but not expected
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Lookup]
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.12) [Lookup]
[loaded] com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12) [Lookup]
[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d14 - SDK 10.9) [Lookup]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d14 - SDK 10.9) [Lookup]
[loaded] com.sophos.kext.oas (9.6.53 - SDK 10.11) [Lookup]
[loaded] com.sophos.nke.swi (9.6.52 - SDK 10.11) [Lookup]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Lookup]
/System/Library/Extensions
[not loaded] com.dvdfab.kext.fabio (1.0) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d14 - SDK 10.9) [Lookup]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.10) [Lookup]
System Launch Agents:ⓘ
[not loaded] 8 Apple tasks
[loaded] 178 Apple tasks
[running] 104 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 36 Apple tasks
[loaded] 186 Apple tasks
[running] 110 Apple tasks
Launch Agents:ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[running] com.amazon.sendtokindle.launcher.plist (Shell Script d18c2039 - installed 2016-09-27) [Lookup]
[loaded] com.divx.dms.agent.plist (? bf9bdaf7 ce0766cf - installed 2017-10-20) [Lookup]
[loaded] com.divx.uninstall.converter.plist (Shell Script 9e90dee7 - installed 2017-10-25)
[loaded] com.divx.uninstall.player.plist (Shell Script 664f994d - installed 2017-10-25)
[loaded] com.divx.uninstall.preferences.plist (Shell Script 1cd1d81c - installed 2017-10-25)
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2017-10-20) [Lookup]
[loaded] com.gog.galaxy.commservice.plist (GOG Poland sp. z o.o. - installed 2017-11-18) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-11-14) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 12062a25 be93c7fb - installed 2017-05-15) [Lookup]
[running] com.sophos.agent.plist (Sophos - installed 2017-04-13) [Lookup]
[running] com.sophos.uiserver.plist (Sophos - installed 2017-04-13) [Lookup]
[running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-05-10) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]
[loaded] com.avid.sari.plist (? d2606d1b 8b8f8389 - installed 2015-06-17) [Lookup]
[running] com.backblaze.bzserv.plist (Backblaze - installed 2017-12-04) [Lookup]
[loaded] com.barebones.bbedit.plist (? 76c927a0 ad040653 - installed 2010-05-14) [Lookup]
[running] com.daz3d.content_management_service.plist (? 4223a539 afc8b660 - installed 2013-03-27) [Lookup]
[loaded] com.gog.galaxy.ClientService.plist (GOG Poland sp. z o.o. - installed 2017-11-18) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-11-14) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-11-14) [Lookup]
[running] com.mice.360Daemon.plist (Rodrigo Rocha - installed 2015-02-20) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]
[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2016-10-06) [Lookup]
[loaded] com.securemac.MacScanDaemon.plist (SecureMac - installed 2017-08-09) [Lookup]
[loaded] com.sibelius.sibelius6.plist (? 6d766177 92033 - installed 2013-05-16) [Lookup]
[running] com.sophos.common.servicemanager.plist (Sophos - installed 2017-09-26) [Lookup]
[running] com.syniumsoftware.CleanAppDaemon.plist (Synium Software GmbH - installed 2013-12-19) [Lookup]
[running] com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-05-10) [Lookup]
[loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-12-01)
[loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2015-04-29) [Lookup]
[loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2017-02-01) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]
User Launch Agents:ⓘ
[running] com.amazon.music.plist (? 7c73c27a 247786c9 - installed 2017-12-09) [Lookup]
[not loaded] com.amazon.music.startup.plist (? 83ec6dd8 4c6e26c - installed 2017-12-09) [Lookup]
[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2010-03-08)
[running] com.backblaze.bzbmenu.plist (Backblaze - installed 2017-12-13) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[loaded] com.nchsoftware.mixpad.schedule.LikeSurvey.plist (NCH Software - installed 2017-03-20) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-26) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-18) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? e22a65f4 6db598b5 - installed 2017-12-08) [Lookup]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (Canon Inc. - installed 2014-08-26) [Lookup]
User Login Items:ⓘ
MacUpdate Desktop Application - Hidden
(/Applications/MacUpdate Desktop.app)
Box Local Com Server Application
(~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)
Flux Application
(/Applications/Flux.app)
Box Edit Application
(~/Library/Application Support/Box/Box Edit/Box Edit.app)
Dropbox Application
(/Applications/Dropbox.app)
Internet Plug-ins:ⓘ
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-01) [Lookup]
Flash Player: 28.0.0.126 (installed 2017-12-13) [Lookup]
GameTreeDM: 1.4 (installed 2013-03-27) [Lookup]
DivX Web Player: 3.8.5.2 (installed 2017-08-07) [Lookup]
AdobePDFViewer: 18.009.20050 (installed 2017-12-01) [Lookup]
EPPEX Plugin: 10.0 (installed 2016-09-08) [Lookup]
Unity Web Player: UnityPlayer version 5.3.8f1 (installed 2017-03-08) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
Scorch: Unknown (installed 2015-06-16) [Lookup]
iPhotoPhotocast: 7.0 (installed 2008-10-27)
PepperFlashPlayer: 27.0.0.187 (installed 2017-11-20) [Lookup]
npDDRia: 0.0.14.3 (installed 2015-02-05) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-07)
FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-13) [Lookup]
ActiveGS: 1.0 (installed 2011-01-05)
Silverlight: 5.1.41212.0 (installed 2016-01-21) [Lookup]
NPExView: Unknown (installed 2005-04-09) [Lookup]
net.juniper.DSSafariExtensions: Unknown (installed 2011-11-30) [Lookup]
AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 (installed 2013-09-13) [Lookup]
Flip4Mac WMV Plugin: 3.3.8.1 (installed 2016-12-04) [Lookup]
SharePointBrowserPlugin: 14.7.3 (installed 2017-04-12) [Lookup]
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2017-02-06) [Lookup]
JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-15) Check version
OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-18) [Lookup]
User internet Plug-ins:ⓘ
RealPlayer Plugin: Unknown (installed 2013-08-28) [Lookup]
ZoomUsPlugIn: 4.1.11049.1024 (installed 2017-10-31) [Lookup]
Safari Extensions:ⓘ
[enabled] Dragon Dictate - Nuance Communications, Inc - http://www.nuance.com (installed 2014-10-07)
3rd Party Preference Panes:ⓘ
Backblaze Backup (installed 2017-12-04) [Lookup]
CleanApp Logging Service (installed 2015-03-25) [Lookup]
Flash Player (installed 2017-11-27) [Lookup]
Flip4Mac WMV (installed 2016-12-04) [Lookup]
Java (installed 2017-05-15) [Lookup]
Perian (installed 2013-12-10) [Lookup]
TiVo Desktop (installed 2009-11-23) [Lookup]
WacomTablet (installed 2017-02-06) [Lookup]
XBox 360 Controllers (installed 2014-12-22) [Lookup]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Mothership: Disk size: 3.00 TB Disk used: 1.82 TB
Shuttlecraft: Disk size: 3.00 TB Disk used: 1.06 TB
Destinations:
Homeworld [Local]
Total size: 8.00 TB
Total number of backups: 16
Oldest backup: 4/12/17, 8:28 AM
Last backup: 13/12/17, 19:27 PM
Size of backup disk: Too small
Backup size 8.00 TB < (Disk used 2.88 TB X 3)
Top Processes by CPU:ⓘ
9% SophosScanD
5% WindowServer
4% kernel_task
3% SophosUIServer
2% opendirectoryd
Top Processes by Memory:ⓘ
1.49 GB kernel_task
393 MB mds_stores
250 MB SophosScanD
202 MB media-indexer
165 MB Dropbox
Top Processes by Network Use:ⓘ
Input Output Process name
30 MB 794 KB mDNSResponder
78 KB 310 KB Dropbox
11 KB 7 KB apsd
2 KB 1 KB netbiosd
0 B 64 B SystemUIServer
Top Processes by Energy Use:ⓘ
8.06 WindowServer
3.80 CleanAppDaemon
3.50 SophosUIServer
1.22 SophosScanD
Virtual Memory Information:ⓘ
27.34 GB Available RAM
23.61 GB Free RAM
4.66 GB Used RAM
3.73 GB Cached files
0 B Swap Used
Software installs (last 30 days):ⓘ
Malwarebytes for Mac: (installed 2017-11-14)
Adobe Acrobat Reader DC (18.009.20044): (installed 2017-11-16)
Delete Apps: 1.8 (installed 2017-11-18)
GOG.com Galaxy Redists: (installed 2017-11-18)
GOG.com Galaxy Client: (installed 2017-11-18)
GOG.com Galaxy Redists: (installed 2017-11-18)
GOG.com Galaxy Client: (installed 2017-11-18)
Adobe Pepper Flash Player: (installed 2017-11-20)
Adobe Acrobat Reader DC (18.009.20050): (installed 2017-12-01)
Adobe Flash Player: (installed 2017-12-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events):ⓘ
2017-12-13 20:45:33 MacUpdate Desktop.app High CPU use [Open] [Details]
2017-12-13 20:32:22 Last shutdown cause: 3 - Hard shutdown
2017-12-13 17:01:04 com.apple.WebKit.WebContent High CPU use [Open] [Details]
2017-12-13 08:32:44 WindowServer Crash [Open]
Cause: StartTime:2017-12-12 23:45:04
GPU:NV
MetalDevice for accelerator(0x0): 0x7fde38320dd8 (MTLDevice: 0x7fde38860600)
MetalDevice for accelerator(0x379b): 0x7fde38019c78 (MTLDevice: 0x7fde38860600)
IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX0@0/NVDA, Display-A@0/NVDA
IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX0@0/NVDA, Display-C@2/NVDA
Assertion failed: (false && "10 seconds of continuous GPU Driver unreadiness, relaunching WindowServer"), function IMGGraphicsStackReadinessFailure, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/SkyLight/SkyLight-312.23.4/SkyL ight/Server/Windows/Updater.cc, line 3052.
2017-12-12 04:23:05 nsurlsessiond Crash [Open]
Files deleted by EtreCheck:ⓘ
2017-12-13 19:34:41 - com.adobe.ARM.[...].plist - Unknown
2017-12-13 19:34:58 - /Library/LaunchDaemons/com.rogueamoeba.hermes.plist - Unknown