Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Word for Mac

Hi,


I have been working on a Word document in Mac and it suddenly crashed. When I tried to re-open it I got the following error message:


"Xml parsing error

Location: Part: /word/header2.xml, Line:2, Column:8616"


It gives me no further options and no apparent way to recover any of the document. A lot of work was already saved in the document - how can I recover that? Even part of it would help.


Thanks.

iMac, macOS Sierra (10.12.6)

Posted on Dec 13, 2017 7:00 PM

Reply
Question marked as Best reply

Posted on Dec 14, 2017 7:36 AM

I suggest you ask your Microsoft Word question in the Microsoft Word help communities located here:

Microsoft Community

1 reply

Word for Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.