Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone won’t back-up to iCloud because “some of the files are unavailable” and so it failes over and over. I am getting nervous.

How do I get my iPhone to successfully back-up to iCloud when “some of the files are unavailable”?

Posted on Dec 13, 2017 8:29 PM

Reply
1 reply

Dec 14, 2017 1:53 PM in response to clayfromca

Hey, Clay!

Thanks for visiting the Apple Support Communities. From your post, I understand that your iCloud backup is unable to be completed. You receive an error that some of the file are unavailable. I'm happy to help!


Based on what you've described, I would recommend following the steps outlined here: If iCloud Backup couldn’t be completed or you can’t restore - Apple Support .


Cheers!

My iPhone won’t back-up to iCloud because “some of the files are unavailable” and so it failes over and over. I am getting nervous.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.