iPhone X touch screen is not working

No It does not work for me, here what I tried.

First the touchscreen on my iphone X is stuck so can't interact except to reboot with the combo with physical buttons.

So I tried to reboot and wait to have the logo showing Itune logo on my iphone X, and then I click update on the Itune app on my laptop.

Something happen it seems to update but after the reboot the touchscreen is still not responsive. I tried again and see that it still ask to do the update so maybe for a reason or another the update did not success.

Then I reboot again to try again and this time click on the restore and update instead of update. It did the same thing, at the end the touchscreen is not responsive.

Doing this procedure more than one time ask me if I want to update or restore, so I guess the update did not happen but I have not way to know it.

In conclusion the phone at ~1k is a brick for now, is there another trick to try ?

I also got an erratic iPhone X, iOS 11.2.1.

I never had the screen problem until I updated to 11.2.1. I didn't happen right after the update; some days later, maybe even a week after.

I've restored it on my mbp, I've got rid of some newly installed apps, I of course hard rebooted several times before and after restoration.

I cannot and will not set up and use the phone as new, as in fresh start. I have so much important, so this lies entirely on Apple to help with, or if someone else get a grip on what's going on. I got appreciated help and suggestions from Apple support on Twitter, but whatever I try, the unresponsive screen comes back after a while of normal use.

I’m having the same problem with my iPhone X — the touch screen randomly stops working (I’m on iOS 11.2.1) and it may take several hard reboots to get it working again. When it does work, sometimes the Touch to Wake feature still has trouble and it will only use Raise to Wake, which is so irritating. Isn’t there any fix yet? This is ridiculous with so many people having this issue.

I had mine in for repair, they changed the screen and told me to come pick it up. I was about the leave when I noticed the screen still wouldn't respond to my touch to wake it. They apologized and said I had to let them try to repair again. The day after (today) I received an email from the technician that they had ordered a replacement as they wouldn't be able to fix the problem.

I also have this problem with mine and my wife's iPhone X ... have factory reset, I'm on the latest version 11.2.5 still the problem persists... apple livechat not much help (except to tell me to do what I've already done 😟 ) it renders our phones useless except for making phone calls! Please has anyone got a definitive answer?

I have the same problem on iphone X 64GB Silver....Suddenly yesterday the screen stopped responding. I am on 11.2.5. Tried everything, Force restart, Restore from Recovery mode, Restore from DFU mode and nothing changed. Only after many hard resets, the device became responsive for 15 mins. This happened once. Nothing since then. But keep in mind that you are all so lucky...Because in your countries there are Apple Stores. I am from Greece and we have no Apple Store. I have attended to an authorised service provider and I am waiting for their response. I will let you know about any news. It is ridiculous though. In my country the price is 1200 Euros and I demand at least the phone to work without any problem. Very disappointed about this issue, and from Apple no response!!!! APPLE ARE YOU HERE?????

I have bought my iPhone x from dubai and now i am in Pakistan. There is no official apple store in pakistan. So i am unable to do anything. Feeling so much helpless. I have rebooted it , i have updated it using itunes , i have tried everything bit still my iphone x screen is unresponsive. I am very disappointed:(

Hi

I also have this problem. It seems like iPhone X has a sensitive screen. Several reboots, not working, trying to restore with iTunes, not working, trying to reset (wipe, erase everything) the phone with iTunes, not working. Now the phone is wiped (my photos from my vaccation is erasted) and it is sent to apple. Bad, really bad.

Latest iOS update 11.2.1, released yesterday, will solve your issue.

I have the same problema, my iPhone x is not responding

I went to the apple store, they changed the screen and now it works as expected

I have the same problem, 2 weeks ago I have an update at the end of January. I went back to the apple store today and they change the screen to see if they solve the problem. I tell you how it goes.